Data Deletion

Open your connections page and choose Disconnect on the platform you want removed. This deletes the connection record and the encrypted access credentials for that platform straight away. AdPlug can no longer reach that ad account afterwards, and your campaigns are left exactly as they are.

You can also start from Meta's side. In your Facebook settings, open Apps and Websites, remove AdPlug, and choose the option to send a data deletion request.

Facebook notifies us automatically. We delete the Meta connection and its stored credentials, then return you to this page with a confirmation. No email or support ticket is needed.

Email support@adplug.app from the address on your account and ask us to delete it. We remove your profile, every ad platform connection, and your usage history within 30 days, and confirm by email once it is done.

Deleting your AdPlug account does not touch anything inside your Google Ads, LinkedIn Ads, or Meta ad accounts. Those belong to you and stay exactly as they were.

AdPlug keeps your account profile, encrypted credentials for each ad platform you connect, and a log of which tools were called so we can enforce plan limits and investigate problems. We do not copy your campaigns, creatives, or reporting data into our own storage; those are read from the ad platform each time you ask a question and are not retained afterwards.

Full detail lives in our Privacy Policy, and the contractual terms are in our Data Processing Agreement.

MeanData IT SRL · Privacy and deletion requests: support@adplug.app